Due to State regulations, we do not ship to Northern Territory, Western Australia, Tasmania or any International country.

All orders are cleaned and packed up over the weekend and posted on a Monday via Australian Post.

The default is Standard Parcel Post and postage is paid by the customer. The postage calculation is based on the height and weight of the plant, and the box required. If the postage ends up less than anticipated by at least $2, then a refund will be issued for the balance.

Clivia Market is not responsible for the service provided by Australia Post or any damage that may be incurred in transit, though we do ask that you contact us and let us know if there is a problem.

Packaging

Plants are sent bare-rooted with the roots wrapped in damp paper and an eco-friendly compostable bag or in the case of a seedling, small freezer bag. The box that the plant arrives in is made from 100% recyclable material and all padding is recycled.